The Three Steps of Service
These steps must be applied in every interaction to ensure satisfaction, retention and loyalty.
The Credo and our Motto
The first two of our basic rules of business are the Credo and the Motto. The Credo is the principal belief of our company. It must be known and energized by all. Payday, Inc. is a business where the service, care and respect of our clients is our highest mission.We pledge to provide the finest [...]
The Basics: Putting the Core Values into Practice
We want to be our client’s favorite vendor or supplier. We want them to find it a pleasure to do business with us and know we appreciate them. To help transfer this desire into action, Russ Loidolt, our Business Development Manager, and I attended The Ritz-Carlton Leadership Training Center in Atlanta. The luxury hotel chain [...]
Technology – We All Get It, Accept It and Embrace It
For people who don’t like change, living in today’s world is probably really tough. Our technology – both personal and professional, even compared to few years ago – is changing at an amazing pace. Technology moves quickly in the payroll business, too, creating efficiencies ripe for implementation. If you don’t get, accept and embrace technology, [...]













